About ProSynk…

Expertise You Can Trust. Partnership You Can Count On.

At ProSynk Healthcare Compliance Services, we believe that exceptional quality care begins with strong leadership, sound clinical systems, and organizations that are prepared to thrive in an increasingly complex regulatory environment.

Founded by Michelle Synakowski, ProSynk was created to help post-acute care organizations bridge the gap between regulatory compliance, operational excellence, financial performance, and quality resident outcomes.

The name ProSynk represents our philosophy: bringing the right professionals together to create synchronized systems that drive sustainable success.

Healthcare organizations today face unprecedented challenges. Regulatory expectations continue to evolve, workforce shortages impact daily operations, reimbursement systems become increasingly complex, and leaders are expected to do more with fewer resources.

You don’t have to navigate those challenges alone.

ProSynk partners with organizations to create practical, sustainable solutions that improve performance while keeping quality care at the center of every decision.

Meet Michelle Synakowski…

RN, LNHA, RAC-MT, RAC-MTA

Michelle Synakowski is a nationally recognized healthcare executive, educator, consultant, and speaker with over 30 years of healthcare experience and more than two decades of executive leadership within post-acute care.

Her career has been dedicated to helping organizations strengthen clinical operations, improve quality outcomes, optimize reimbursement systems, and build cultures of accountability and excellence. She has served in virtually every level of healthcare leadership, from bedside nurse to executive leadership roles overseeing complex healthcare systems.

Michelle’s experience includes leadership positions in:

  • Skilled Nursing Facilities
  • Assisted Living Communities
  • Memory Care Programs
  • Adult Day Health Programs
  • Licensed Home Care Agencies
  • Care Management Organizations
  • Multi-site Healthcare Operations

Throughout her career, Michelle has successfully led organizations through significant operational challenges, regulatory surveys, system redesigns, reimbursement transformations, and quality improvement initiatives.

She has also served in statewide and national consulting roles, providing guidance to organizations across the country.

Her unique perspective comes from having lived every side of healthcare leadership—as a clinician, educator, operator, administrator, executive, consultant, and business owner.

Nationally Recognized Expertise

Michelle’s expertise has been sought after by organizations throughout the United States.

Her professional background includes leadership roles with:

  • Independent healthcare consulting organizations
  • National healthcare consulting firms
  • State healthcare associations
  • Multi-site senior care organizations
  • Home health agencies
  • Continuing care retirement communities

She has extensive experience in:

  • Survey readiness and regulatory compliance
  • Directed plans of correction
  • Corporate compliance systems
  • Reimbursement integrity
  • MDS optimization
  • Quality assurance and performance improvement
  • Clinical systems redesign
  • Resource utilization analysis
  • Leadership development and mentoring

Michelle has also served as Master Teacher for the American Association of Post-Acute Care Nursing (AAPACN), delivering nationally recognized certification programs and advanced reimbursement education. Michelle also serves on the expert advisory panel for development of education and programming for nurse assessment coordinators (NAC-EAP) at AAPACN. ProSynk currently serves as an official AAPACN training partner, offering RAC-CT and RAC-CTA certification opportunities to healthcare professionals.

Our Approach

At ProSynk, we believe healthcare consulting should never be about simply identifying problems.

It should be about building lasting solutions.

We work alongside organizations as collaborative partners, combining deep operational experience with practical implementation strategies.

Our goal is simple:

To help organizations create sustainable systems that improve quality, strengthen compliance, optimize reimbursement, and support exceptional resident care.

Every engagement is tailored to the unique needs of the organization because no two healthcare communities are exactly alike.

Our Promise

Healthcare is more than regulations, surveys, and reimbursement systems.

Healthcare is people.

At ProSynk, we never lose sight of that.

Our work is rooted in helping organizations create environments where leaders feel supported, staff feel empowered, and residents receive the highest quality care possible.

When your systems work together, your people can focus on what matters most.

Helping organizations achieve their vision for quality care delivery.